Privacy Policy - Sahara Sands Casino
This Privacy Policy explains what data Sahara Sands Casino collects, how we use it and what rights you have.
Last updated: November 2025
Data Controller
Sahara Gaming Ltd.
Registered in Curaçao
License: Curaçao Gaming Authority #8048/JAZ
Website: casinosaharasands.com
Email: [email protected]
For privacy questions contact our Data Protection Officer at: [email protected]
What Data Do We Collect?
We only collect data we actually need. Here is a complete overview.
Registration Data
- First and last name
- Email address
- Date of birth
- Home address
- Phone number (optional)
- Selected currency and language
Verification Data (KYC)
- ID document - national ID card, passport or driver's license
- Proof of address - utility bill or bank statement, not older than 3 months
- Payment method proof - for credit cards, front side only with middle digits covered
Transaction Data
- Amount, date and time of each transaction
- Selected payment method
- Transaction ID
- Transaction status
Gaming Activity
- Games played and play times
- Bets, wins and losses
- Bonuses used and their wagering progress
- Game history
Technical Data
- IP address and approximate location
- Browser type and version
- Operating system
- Pages visited and time spent
Communication Data
- Email correspondence with support
- Live chat transcripts
Why Do We Process Your Data?
Every piece of data we process has a specific purpose. Here is the full overview.
| Purpose | Legal Basis | Retention Period |
|---|---|---|
| Account management | Contract fulfillment | While account is active |
| Payment processing | Contract fulfillment | 5 years (tax law) |
| Identity verification (KYC) | Legal obligation | 5 years after account closure |
| Fraud prevention | Legitimate interest | 5 years |
| Marketing and newsletter | Consent | Until withdrawal of consent |
| Website analytics | Legitimate interest | 26 months |
Who Receives Your Data?
We don't sell data. Full stop. Sharing only happens in these cases:
Service Providers
The following partners receive data they need to deliver their services:
- Payment providers: Visa, Mastercard, Skrill, Neteller - for payment processing
- Game providers: Pragmatic Play, NetEnt, Evolution Gaming - for game delivery
- KYC service providers: External providers for identity verification
- Hosting providers: Server operators where our data is stored
- Analytics tools: Google Analytics with anonymized data
All partners are contractually bound to confidentiality. They may only use data for the agreed purpose.
Authorities
We share data with authorities when legally required. For example in cases of suspected money laundering or by court order.
Business Transfer
In the event of a sale or acquisition of Sahara Gaming Ltd., data may transfer to the new owner. You will be informed about this.
How Do We Protect Your Data?
Technical Measures
- 256-bit SSL encryption for all data transfers
- Encrypted password storage - your password is hashed and salted
- Firewall protection against unauthorized access
- Daily data backups with a recovery plan
- Secure servers in certified data centers
Organizational Measures
- Data access limited to authorized personnel only
- Regular security training for employees
- Strict confidentiality agreements
- Regular security audits
Your Rights
Under GDPR you have the following rights. You can exercise them at any time.
Right to Access (Art. 15 GDPR)
You can ask at any time what data we have stored about you. We'll send you a full copy.
Right to Rectification (Art. 16 GDPR)
If your data is incorrect or incomplete, you can request a correction.
Right to Erasure (Art. 17 GDPR)
You can request deletion of your data. Exceptions apply when legal retention obligations exist. Transaction data for example must be kept for 5 years.
Right to Restriction (Art. 18 GDPR)
You can request that we temporarily stop processing your data.
Right to Data Portability (Art. 20 GDPR)
You can receive your data in a machine-readable format and take it to another provider.
Right to Object (Art. 21 GDPR)
You can object to the processing of your data. This applies especially to marketing purposes.
Withdrawal of Consent (Art. 7 GDPR)
When we process data based on your consent, you can withdraw that consent at any time. For example for the newsletter.
How to Exercise Your Rights
Send an email to: [email protected]
Subject: "Privacy Request"
We respond within 30 days.
International Data Transfers
Sahara Gaming Ltd. is based in Curaçao. Some service providers may be located outside the EU. In these cases we ensure data protection through EU standard contractual clauses.
Minors
Sahara Sands Casino is exclusively for persons aged 18 and over. We do not knowingly collect data from minors.
If we discover that a minor has created an account, we suspend it immediately and delete all associated data.
Parents who suspect their child is using our casino should contact us immediately at [email protected].
Updates to This Policy
We may update this Privacy Policy from time to time. This happens when laws change or when we introduce new services.
For significant changes we'll notify you at least 30 days in advance by email or through a banner on the website. The date of the last update is always at the top of this page.
